Shipping policy

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Processing time

Orders from {{ shop_name }} are typically processed within 1–3 business days of being placed. You'll receive a confirmation email once your order has been submitted for fulfillment.

Delivery time

Once processed, orders typically arrive within 14–21 days, depending on your location. You will receive tracking information by email as soon as it's available.

Shipping rates

Shipping costs are calculated and displayed at checkout based on your delivery address before you complete your purchase.

Customs, duties, and import taxes (EU and other international orders)

For orders shipped outside of North America, including to the European Union, your order may be subject to import VAT, customs duties, or other fees charged by your local customs authority. These charges are separate from your order total, are not collected by {{ shop_name }} at checkout, and are the responsibility of the customer. The courier may collect these fees at the time of delivery. We're not able to predict the exact amount, as it depends on your country's own import rules.

Order tracking

Once your order ships, you'll receive an email with tracking information so you can follow its progress.

Questions

If you have questions about the status of your order or our shipping practices, please contact us{% if email != blank %} at {{ email }}{% endif %} through our Contact page.