FAQ

How long does shipping take?

Orders ship within 1–3 business days and typically arrive within 14–21 days.

How many seals does one charge last?

Over 300 seals on a single charge. It recharges quickly over USB-C.

What colors is FreshLock available in?

Grey and White.

Does it come with a way to reopen sealed bags?

Yes — a small pop-out box-cutter is built into the body.

How many heat settings does it have?

Six power settings, so you can dial in the right heat for anything from delicate bread bags to thick freezer packaging.

What's your return policy?

We offer 30-day returns — see our Refund Policy for full details.

Still have a question?

Reach out any time through our Contact page.